Get a real feel for your customer's wants, put payments in your digital advertising that land your customers on actual offers, and if you use a different digital paperwork tool (errrr…. digital retailing tool), SALESiQ can have it embedded inside.
Digital Body Language BETA
Remember that wonderful word game? It is now a loosely borrowed term for how we translate a customer's buying desires into something actionable for your team.
At the top of every hot lead detail page is a synopsis of what the customer clicked on and saw:
Every highlighted area can be moused over so you can see the data behind it.
And when they touch multiple vehicles you can FLIP each car to see how they engaged with it.
Powered with the customer's desires, do you think this will provide your team with more courage to pick up the phone? That's our hope! And that's where we can use your feedback to help us get this out of BETA.
While in BETA, we encourage you to walk with caution. Also understand we are committed to continuing to enhance this feature. Please don't be shy about it!
Yes, Digital Body Language will be included in your email and CRM notifications. Watch for them in your inbox. If you are not getting them in your email, our support team can help out.
AGENCYiQ - included for you as a holiday gift!
We can now supply your advertising agency (or you) with a feed of all the cars in your inventory with PAYMENTS, photos, and a link back to SALESiQ.
Yes, that means you can finally show a customer an advertised offer they can actually buy and then land them on that exact offer. Hard to believe it only took 2 decades for this to happen since digital marketing was birthed.
Google Adwords, Facebook Ads (even AIA), Instagram, YouTube are all conquerable now!
Example:
Let support@FRIKINtech.com know you want this feature turned on. And if you or your ad agency struggles to make it work we have some friends you can talk to 😉
OEMs forcing digital retailing on you?
We were once dealers too. Mandates, compliance, and co-op is fun 🙄
Not to worry, we can help digital retailing efforts by embedding your solution inside SALESiQ. Once the customer is engaged through transparent payments and finance exploration of your entire inventory you can serve them a "BUY NOW" button.
Go to Settings >> QUOTES, BANKS, AND TAXES >> scroll to the bottom >> "Link to Digital Retailing Tool"
Be sure to link them to the appropriate step in your digital retailing process.
Disclaimer: This will not work with all digital retailing solutions.
2021
We are hammering on MASSIVE things for early next year. Deeper integrations with current partners, new integrations, more BDC capabilities, and something very cool for your service lane 🔧
Our goal will always be to help make you more profitable and we are thoroughly enjoying your participation on this ride with us. FRIKINtech hit the market in May of 2019, so you know we are just getting started. 2021 will bring exciting new things for all of us!
Until then, Happy New Year 🥂 from everyone at FT!