2019
It seems we are starting a Tuesday trend. Put new stuff and fixes out and then grab some tacos. It helps when you have a Mexican restaurant next door. But that's us, what does this mean for you?
Carrots.
What are the carrots you are chasing? Might those be:
- what does my customer want for the trade?
- what do they want to pay for this car?
- do I even have a customer???!!!!
These are the most pertinent questions illumiQUOTE answers and we are working to make those answers more apparent to you. Step 1 is to actually put a carrot in front of those items on the stats page. Step 2 (coming soon) is to get those carrots into your CRM and Step 3 (also near) is to put them in your SMS and/or email inbox. We needed to show them in illumiQUOTE better for technical auditing purposes on steps 2 & 3.
On top of that, some of these illuminations have more useful data points exposed on them.
TradePending can now drill into applicable trim levels within illumiQUOTE. It was some work that was way overdue for us to finish.
Zip codes control tax rates and rebates for some OEMs. If a zip code that doesn't exist is entered the tax rate is 0% because the computer doesn't know what to do. We made the computer smarter by denying zip codes that are not real. No longer can someone enter 99999 as a zip. Of course, this doesn't limit a customer from entering his or her own zip code, but it does help to limit "fat-fingering" things.
Lastly, we got rid of the super-annoying (and ugly) empty program boxes. When a lease isn't available on the 1985 Delorean the customer will not be presented with anything to click on that even mentions a lease.
If a 300,000 mile 1962 Mustang is on your lot, then the customer should only see the contract details for a cash deal.